Warranty

Carolina Heartwood Cabinetry (CHC) warrants to the original consumer purchaser that the cabinet components supplied by warrantor will be free from defects in material and workmanship for a period of one (1) year from the date of original purchase. Additionally, Carolina Heartwood Cabinetry warrants to the original consumer purchaser that hinges and drawer guides supplied by warrantor will be free from defects in material and workmanship for a period of five (5) years from the date of original purchase.

This warranty does not cover failures or damages caused by improper assembly or installation, normal wear and usage, accidents, misuse, neglect, modifications, alterations, dirt, water, extreme environmental conditions, improper care or maintenance, transportation, storage, mishandling, or service performed by unauthorized agencies or servicemen. No warranty shall be extended for any Carolina Heartwood Cabinetry (CHC) product used in commercial applications.
This warranty does not cover any products installed or used in conjunction with Carolina Heartwood Cabinetry (CHC). These items may include, but are not limited to, countertops, flooring, appliances, plumbing or electrical fixtures. In no case shall warrantor be liable for indirect or incidental damages resulting from the use, performance or failure of its products.

If a product, or part of a product, is determined to be defective, Carolina Heartwood Cabinetry (CHC) will, at its sole discretion, provide repair service, replacement parts or an equivalent product. Warranted repairs, parts or products will be provided at warrantor’s expense. The consumer shall bear all other expenses associated with the warranty item including, but not limited to, removal, replacement and labor. Repaired or replaced items will carry only the balance of the unexpired portion of the original warranty.

This warranty is non-transferable. No dealer, retailer, agent or employee of Carolina Heartwood Cabinetry has the authority to alter the obligations or limitations of this warranty.

Legal rights vary from state to state. Some states do not allow the exclusion or limitation of indirect, incidental or consequential damages or the time period of an implied warranty. Consumers should check their state’s laws to determine their specific legal rights.